Summary
Be part of the twelve billion+ Freight, Logistics & Parcel Industry in the Toowong Region. Invest from 193k. Become the local Freight and Logistics Expert.
Location Details
19/165 Moggill Rd
PACK & SEND Toowong located on Moggill Road, a part of the Brisbane City Council with equipped with the technology, systems and resources to handle the movement of goods for customers located anywhere worldwide.
About the Opportunity
For over three decades, PACK & SEND has meticulously refined a proven business model, continuously evolving to adapt to the dynamic landscape of parcel freight and logistics, while ensuring optimal service delivery and revenue maximisation for franchise partners.
If you are passionate about delivering exceptional service and aspire to build a business with limitless growth potential, this opportunity is tailor-made for you. Owning and operating a PACK & SEND franchise business is easier than you may think. Here are a few reasons:
• No experience needed. Comprehensive training, ongoing support and resources to help you succeed
• Proven to earn 6 figure $$ profits through multiple revenue streams – in store, over the phone, online and eCommerce
• PACK & SEND is an innovative brand that is constantly delivering eCommerce and logistics technology solutions, keeping our Franchise Partners at the forefront of the eCommerce evolution
• The PACK & SEND brand opens doors, confirms credibility, motivates the buyer and instils customer loyalty
• Award-winning, Global Franchise Asia Pacific Regional Champion
• Our customers LOVE our brand, and our world class customer service has culminated in PACK & SEND winning ‘Best Courier Service’ by ProductReview.com.au for the fifth time in 6 years
• 5-Star Franchise System, independently rated by FRANdata since 2019
• Plus FRANdata’s Bank Credit Report is available to support candidates with their finance options, providing financial information about PACK & SEND
• A PACK & SEND Service Centre operates 5½ days per week
Marketing support
Your marketing support includes:
• Social media management
• Search engine marketing and search engine optimisation
• PACK & SEND website
• Website Live-Chat service
• Online customer review management
• Google Business Profile optimisation
• Digital campaigns
• 1300 Call Centre
• Point of Sale (POS) material
With the support of your Network Sales and Operations (NSO) Manager and our experienced Marketing team, all your marketing needs are covered locally and nationally.
Marketing support
Your marketing support includes:
• Social media management
• Search engine marketing and search engine optimisation
• PACK & SEND website
• Website Live-Chat service
• Online customer review management
• Google Business Profile optimisation
• Digital campaigns
• 1300 Call Centre
• Point of Sale (POS) material
With the support of your Network Sales and Operations (NSO) Manager and our experienced Marketing team, all your marketing needs are covered locally and nationally.
Training provided
PACK & SEND provides 4 weeks of comprehensive initial training.
• 2 weeks virtual & face to face induction training program hosted by PACK & SEND THQ. Learn everything from strategy to technology (includes 1 week at THQ)
• 1 week 'hands-on' practical training in a Service Centre
• 1 week of on-site training in your own Service Centre
PACK & SEND’s network of experts, Operations Manual, meetings, workshops, improvement programs, webinars & National Conference are an integral part of ongoing training & knowledge sharing
Skills
We recognise that our most successful franchise partners embody the spirit of ‘active entrepreneurs’ individuals who are solution-focused, dynamic in their thinking, and proactively pursue and manage business opportunities. We seek franchise partners who embody the following attributes:
• Customer Centric
• Innovative Thinker
• Multitasker
• Resourceful
• Networker
• Results Driven
Simply put, "Our franchise system is built for go-getters!"
Length of Agreement
10 years + 10 years
In 2021, PACK & SEND joined the global family of MBE Worldwide, which includes independently owned PostNet, AlphaGraphics, and Mail Boxes Etc branded franchise service centres, spanning 2,800+ locations in over 50 countries with system-wide annual sales in excess of US$1 billion. Being part of the MBE Worldwide family assures an even stronger future for the PACK & SEND brand. You can learn more about MBE Worldwide at www.mbecorporate.com
Year Business Established
1993
Year Franchising Commenced
1994
Site locations
134
History
Founded in 1993, PACK & SEND is an Australian success story that has experienced significant success locally and expanded its network to New Zealand and the UK. Our success over 30 years comes down to our ability to always adapt and evolve. PACK & SEND today is a technology driven enterprise operating a technology business within its operations to develop and support innovative, scalable and transferable proprietary technology products so as to provide eCommerce customer solutions, increased sales and increased productivity for our franchisees.
Awards
• Top 10 Franchise System 2023
• Asia- Pacific Regional Champion - Global Franchise Awards 2023
• 5 Star Rated Franchise System 5 years in a row - since 2019
• ProductReview.com.au Award – Best Courier 2019, 2020 - 2023
• FCA Excellence in Marketing - 2018
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