PACK & SEND

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What PACK & SEND are saying

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Visit: www.packsend.com.au

Since 1993, PACK & SEND has been revolutionising the shipping industry for individuals and businesses alike, and now, YOU have the opportunity to be a part of our success story. We’re not just a postage or courier service, we are the game-changers in parcel, freight & logistics, providing shipping solutions the way they should be.

The demand for our innovative services is on the rise, presenting an extraordinary opportunity for you to own and operate a PACK & SEND business. Our unique franchise model extends its reach from regional towns to suburban and city locations, as well as bustling industrial estates, offering a gateway to entrepreneurial success across every state and territory.

If you are a go-getter and have the drive to be in business for yourself but not by yourself, have the hunger to succeed and are sales & customer service orientated. Seize this chance to be part of a dynamic and growing industry where PACK & SEND stands as the epitome of excellent in the parcel logistics and entrepreneurial achievements

PACK & SEND is a proven business model and Australia's leading and most recognised parcel courier and freight delivery reseller. Having been established for more than 30 years, we consolidate the services of the world's top parcel and freight carriers giving you the power to offer a one-stop solution for all logistics needs.

Our mission is to develop the most comprehensive, convenient suite of retail and technology solutions the logistics industry has ever seen. As a PACK & SEND Franchise Partner you are provided with the systems, training, support, resources, network, technology, and expertise to capitalise on the accelerated growth in the shipment of goods. You will own a business with innovative and forward-thinking products and services, with the opportunity to build revenue through multiple revenue streams. There is simply no other franchise logistics business model like PACK & SEND in the world!

Why us

For over three decades, PACK & SEND has meticulously refined a proven business model, continuously evolving to adapt to the dynamic landscape of parcel freight and logistics, while ensuring optimal service delivery and revenue maximisation for franchise partners.

If you are passionate about delivering exceptional service and aspire to build a business with limitless growth potential, this opportunity is tailor-made for you. Owning and operating a PACK & SEND franchise business is easier than you may think. Here are a few reasons:

  • No experience needed. Comprehensive training, ongoing support and resources to help you succeed
  • Proven to earn 6 figure $$ profits through multiple revenue streams – in store, over the phone, online and eCommerce
  • PACK & SEND is an innovative brand that is constantly delivering eCommerce and logistics technology solutions, keeping our Franchise Partners at the forefront of the eCommerce evolution
  • The PACK & SEND brand opens doors, confirms credibility, motivates the buyer and instils customer loyalty
  • Award-winning, Global Franchise Asia Pacific Regional Champion
  • Our customers LOVE our brand, and our world class customer service has culminated in PACK & SEND winning ‘Best Courier Service’ by ProductReview.com.au for the fifth time in 6 years
  • 5-Star Franchise System, independently rated by FRANdata since 2019
  • Investment starts from $230,000 plus FRANdata’s Bank Credit Report is available to support candidates with their finance options, providing financial information about PACK & SEND
  • A PACK & SEND Service Centre operates 5½ days per week

For more detailed information go to the ‘Own a Franchise’ section on our website PACKSEND.com.au

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PACK & SEND is a dynamic, fast-moving, customer-focused and problem-solving business. You can be confident in a compelling market reality: the growing eCommerce market is significantly driving the demand for shipping both packed and unpacked goods. A PACK & SEND Service Centre is essentially a “travel agent” for the freight and packaging industry.

Our business has continued to grow every year because we provide great value for our customers by using advanced technology to find the best ‘asset-based’ freight supply partner (courier, shipping, postal, and removalist companies) that suits their delivery needs. This means you can offer a solution for any person or business. From your Service Centre, you can arrange collection of customers’ packed goods located virtually anywhere on the planet – and then have them delivered to any destination in the world.

We recognise that our most successful franchise partners embody the spirit of ‘active entrepreneurs’ who are individuals that are solution-focused, dynamic in their thinking, and proactively pursue and manage business opportunities. We seek franchise partners who embody the following attributes:

Customer Centric

Strong emphasis on understanding and exceeding the needs of the customers and stakeholders

Innovative Thinker

Open to new ideas, willing to experiment, and seek ’out-of-the-box’ solutions to problems

Multitasker

Adept at efficiently juggling multiple tasks and responsibilities at once

Resourceful

Proficient at leveraging available assets to find creative solutions to problems and opportunities

Networker

Cultivates relationships with customers, potential partners and industry players, to develop collaborative opportunities.

Results Driven

Outcome-oriented. Diligent in setting goals and focused on achieving measurable results.

 

If this sounds like you Take the first step to learn more about joining the PACK & SEND team to fulfil your business ambitions.

Roger McGougan, East Perth & Joondalup WA

“I had used PACK & SEND in the past, liked the idea and thought, everything's becoming very digital, except for sending parcels. So, I thought there is a big market out there of people that don't know about PACK & SEND, so that's exciting. Three benefits: obviously working for yourself, freedom, time for family, time to do things and getting things done, and when you're doing it for yourself you can see the results immediately and it's satisfying. When you start to put in plans, and this usually is in your second year, it was for me, and you put plans in place, and they start to work. That's satisfying to know that things are working, it's going great. The things that used to be mundane and hard to do, now just become easy.”

https://www.youtube.com/watch?v=hw3d3yrNwLE

 

Deborah Nikorima, North Lakes, QLD

“The decision for me to choose a PACK & SEND franchise would be the excitement of a new challenge and just having the flexibility of owning it and working my hours. My three words to sum up PACK & SEND would definitely be 'Exciting', 'Challenging', and 'Success'. The three benefits that I've experienced by being a PACK & SEND franchisee would be building a rapport with my new customers, learning the services that we have to offer and also being a part of a new challenging freight forwarding customer service business. The happiest part of being a PACK & SEND franchisee is I operate our franchise as a family and there is no I in team.”

https://www.youtube.com/watch?v=Si7h-ZKYCcg

 

David Scicluna, Surry Hills, NSW

"What makes PACK & SEND the leading franchise business is the same now as five years ago when I started. When I investigated franchises I didn't know very much about franchising or how a franchise worked I knew of franchises and my initial investigations were I wanted to find a system and a franchisor that was best practice and I believed at that time, and now I'm sure of it. PACK & SEND as a franchisor, is best practice, so everything about the brand the way that it's executed, the way our head office operates and the forward thinking of our founder and the directors is absolutely amazing. And I've said this many times and I'll say it to anybody that will listen, we are always ahead of the game is simply due to the fact that that head office puts us there. Their insight and forward thinking is absolutely amazing and that's what will carry us and keep taking this where we need to go. I think we're going to improve and improve because the things that we're getting, the things that are in the pipeline, what's already being provided, especially in the last three years - have changed the business and have changed with the market. That means that we can meet the market, we can exceed the expectation that our customers and we can attract more customers and diversify our business because we have a service portfolio that can't be matched."

https://www.youtube.com/watch?v=Piwak1kkmio

View all PACK & SEND opportunities